We want to make sure you can enjoy our products as quickly as possible - but more importantly, we want it to reach you as beautiful as it left us!

If there are any problems, please contact us on sales@eidshop.com.au to organise the next steps

  • Item is returned within 30 days of purchase;
  • The original receipt or proof of purchase is provided; and
  • The returned item is unused with original packaging.


If an item is faulty, wrongly described or different from the sample shown, then we will meet our legal obligations which may include refunding the purchase price and delivery charges, or providing a replacement product, provided the item is returned within a reasonable time.